Decent food... Went in early evening with my family. The wife and I decided to grab some drinks from the happy hour menu at our table. The waitress even gave us some information on the happy hour specials. When we ordered our drinks she came back to tell us that we weren't actually allowed to order happy hour drinks from the dining area. I had to walk over to the bar to get our drinks. Then carry them back to our table. The bartender however not allow me to get two drinks until my wife walked over from the dining area to prove that I was not getting a second drink for myself or an underage drinker apparently? The bartender acted as if she definitely didn't believe that the other drink was for my wife. Incredible. Stupid policy that made me have to walk up to the bar in the first place especially when they had the happy hour offerings at our table. Our dinner was quite good and the manager Brian came over to make sure everything was going alright. He apologized for the stupid policy and was a very attentive to us throughout our meal. Our waitress Andrea G was pretty good as well. All in all a decent experience. We had a free appetizer coupon from the web- cool! The Buffalo Bacon Ranch salad was quite good.
(4)
Pam P.
My honey & I stop by here about once a month. We aren't big fan of chain restaurants, however, it's close to home, fast & they have margaritas. We love THIS location. The service has always been good. Maybe even better than good. You can see the staff working together as a team. My sweetheart loves to tease the staff because they have team service here, he always tries to joke with them. He is not always funny but they take him in stride & are never rude. We have always gotten what we have order, our food has always been hot. Drinks are ok. I always order the spicy shrimp tacos. My favorite. Their menu seems to change a lot, that's good I guess, as long as they leave the tacos.... I am not a big fan of the happy hour margarita, it's cheap but not really flavorful. I just get a top shelf. They have a new system where you can order drinks & pay your bill automatically... Um? Not sure about that. It even had a sliding scale for gratuity... Less personal. I skip that feature. I recommend THIS Chili's. One issue: if u sit in a table that can peak in the kitchen, I have noticed that the floors and visible area is always messy.... Not dirty, just messy. Someone should be sweeping, tidy up.
(4)
Randy T.
Chili's... everything you would expect from an average chain restaurant, and not a drop more! The good thing about this location is the food is consistently decent. Without exception, it's as described and comes out hot and delicious. The service here always tends to be hit or miss, however. On this particular visit, our server was probably pretty new, and clearly had not been properly trained. We were in no particular hurry however, and most of the debacles just gave us a chuckle and were not a big deal. He did, however, charge us for the wrong tables bill when it was all over (and believe me, I wasn't getting a good deal)... then had to void the credit card sale, which took forever, and then return with everything fixed, minus my card, which reappeared shortly thereafter. No harm, no four I suppose... but like I said, good for a chuckle... we felt bad for the new guy!! Don't worry Chili's, we'll be back!
(3)
Scott M.
My wife and I come here often. Always consistent, from the food to the service. The chef knows how to cook a steak! We always make sure that Juan is on the grill. Brian, the manager that asked about our meal was really nice and accommodating. We even convinced our friends that didn't like Chili's to try it. They are now regulars too. Don't make the mistake of thinking that this is like the other Chili's, it's not.
(4)
Anthony J.
Typical chain resturant the food taste the same here as it does at the rochester road location. Our waitress made sure we were taken care of and over all the experience was enjoyable. For anyone who is looking for something new to try go for the cajun chicken pasta!
(3)
David Y.
Food here is exceptionally good and the service is good and fast. As soon as we got seated our waiter showed up and the rest is history. He got our drinks, appetizers, and entrees so fast we were literally in and out of that restaurant.
(4)
Jen H.
I always hated Chili's. Whenever my best friend wanted to go there I would go dragging my feet. Until I tried their Chicken Enchilada soup. My favorite is the lunch special (but I get it at dinner) for unlimited soup, salad and chips and salsa Yum! I signed up for their emails and they also send me coupons for a discount. My service here is usually pretty good. Often I feel like my wait staff goes above and beyond what I expect of them. They also always try to honor my coupons, even if it means bending the rules just a bit. I also get pick up service, although it seems that the pick up service never has as good as service as the sit down and this is more recent. In the past, I've gotten my unlimited combo to go (not unlimited in this case) and it has been the same that it is when I eat there (about $9). However, when I've ordered it that way recently, they've charged me everything individual and it's been closer to $11. I got pick up on Halloween and the woman who answered the phone and took my order wasn't very competent. I had to repeat my order 5 or 6 times, and she charged me the higher price, even though I specifically said I wanted the combo.
(4)
Barry S.
Overpriced for food that is only good when drunk.
(2)
Laurie P.
I like Chili's, always have, but it's been a long time since I've been to one. Had the grilled tilapia tacos on this visit, and though they looked amazing, the fish had a strong "fishy" taste which means that it wasn't the freshest fish. Disappointing. The tableside guacamole was really good, I was impressed. House margaritas were only $3.99, but they're not on the menu. Probably because they are pushing the expensive margaritas. You'll just have to ask. My son had baby back ribs, while tasty with the Dr Pepper sauce, they were skinny and not very meaty. It's Chili's. A chain restaurant, so.. It is what it is.
(4)
Stephanie B.
My Aunt and I stopped at this Chili's after kayaking at Stoney. We got seated quickly and got our drink ordered as soon as we sat down. Super fast service. I ordered the burger bites with fries and my Aunt ordered grilled chicken sandwich with fries. We started off with queso and chips for an appetizer. While waiting for our food we played several rounds of trivia on the table side game console. Cost $.99. Super fun for a family to play. Keeps everyone off their phones and able to talk and communicate with each other. Other games are available. The queso was top notch. I'm not into spicy food and I was afraid the queso would be spicy. It was just cheese dip with ground beef. Excellent. Not too spicy at all. Could be a disappointment for a person who loves spicy foods. Our entrees came quickly after our appetizer. No disappointments. I was shocked at how many 'bites' there were. Basically a 9oz burger with four separate slider buns. Very filling. Comes with onion strings and fries. My aunt and I needed napkins, silverware and refills and we couldn't get any help. Basically we didn't have a waitress/waiter and someone new always bright us out food and drinks. Finally after 10 minutes we were able to get help and also got our bill and I asked for a box. Remember that game console I mentioned? You can also pay your bill, order dessert and drinks with it. Took us another 20 minutes to hunt someone down for a box. All the workers seemed too into their conversations to actually assist tables. Overall good food. Service was great for starters but was slow towards end of the night. Very clean though!
(3)
Ron C.
2 for $20 deal brought us in, haven't been to a Chili's in over a year We were promptly seated at this very busy Chili's, and our server was a very sweet/enthusiastic gal. Jeannie . My bride ordered the Queso Expolision, a southwest style salad, served with a Quesadilla -quartered & a one of a kind salad dressing . I ordered the dry rub ribs + sauce & fries They were tender & very good, the cook forgot to baste them with sauce, BUT Jeannie saw it & corrected it on the spot. She was one of those servers, who makes the evening from the start.
(5)
Sherry E.
Love love love Chilis.... We walk in the door and our usual waitress brings us our black berry ice tea... Amazing memory she has!! Eleisha is her name!!!!
(5)
Sorry, we don't have Q&A for this restaurant.
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Address :8296 26 Mile Rd
Shelby Township, MI, 48316
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dessert Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Has TV : Yes
Michael P.
Decent food... Went in early evening with my family. The wife and I decided to grab some drinks from the happy hour menu at our table. The waitress even gave us some information on the happy hour specials. When we ordered our drinks she came back to tell us that we weren't actually allowed to order happy hour drinks from the dining area. I had to walk over to the bar to get our drinks. Then carry them back to our table. The bartender however not allow me to get two drinks until my wife walked over from the dining area to prove that I was not getting a second drink for myself or an underage drinker apparently? The bartender acted as if she definitely didn't believe that the other drink was for my wife. Incredible. Stupid policy that made me have to walk up to the bar in the first place especially when they had the happy hour offerings at our table. Our dinner was quite good and the manager Brian came over to make sure everything was going alright. He apologized for the stupid policy and was a very attentive to us throughout our meal. Our waitress Andrea G was pretty good as well. All in all a decent experience. We had a free appetizer coupon from the web- cool! The Buffalo Bacon Ranch salad was quite good.
(4)Pam P.
My honey & I stop by here about once a month. We aren't big fan of chain restaurants, however, it's close to home, fast & they have margaritas. We love THIS location. The service has always been good. Maybe even better than good. You can see the staff working together as a team. My sweetheart loves to tease the staff because they have team service here, he always tries to joke with them. He is not always funny but they take him in stride & are never rude. We have always gotten what we have order, our food has always been hot. Drinks are ok. I always order the spicy shrimp tacos. My favorite. Their menu seems to change a lot, that's good I guess, as long as they leave the tacos.... I am not a big fan of the happy hour margarita, it's cheap but not really flavorful. I just get a top shelf. They have a new system where you can order drinks & pay your bill automatically... Um? Not sure about that. It even had a sliding scale for gratuity... Less personal. I skip that feature. I recommend THIS Chili's. One issue: if u sit in a table that can peak in the kitchen, I have noticed that the floors and visible area is always messy.... Not dirty, just messy. Someone should be sweeping, tidy up.
(4)Randy T.
Chili's... everything you would expect from an average chain restaurant, and not a drop more! The good thing about this location is the food is consistently decent. Without exception, it's as described and comes out hot and delicious. The service here always tends to be hit or miss, however. On this particular visit, our server was probably pretty new, and clearly had not been properly trained. We were in no particular hurry however, and most of the debacles just gave us a chuckle and were not a big deal. He did, however, charge us for the wrong tables bill when it was all over (and believe me, I wasn't getting a good deal)... then had to void the credit card sale, which took forever, and then return with everything fixed, minus my card, which reappeared shortly thereafter. No harm, no four I suppose... but like I said, good for a chuckle... we felt bad for the new guy!! Don't worry Chili's, we'll be back!
(3)Scott M.
My wife and I come here often. Always consistent, from the food to the service. The chef knows how to cook a steak! We always make sure that Juan is on the grill. Brian, the manager that asked about our meal was really nice and accommodating. We even convinced our friends that didn't like Chili's to try it. They are now regulars too. Don't make the mistake of thinking that this is like the other Chili's, it's not.
(4)Anthony J.
Typical chain resturant the food taste the same here as it does at the rochester road location. Our waitress made sure we were taken care of and over all the experience was enjoyable. For anyone who is looking for something new to try go for the cajun chicken pasta!
(3)David Y.
Food here is exceptionally good and the service is good and fast. As soon as we got seated our waiter showed up and the rest is history. He got our drinks, appetizers, and entrees so fast we were literally in and out of that restaurant.
(4)Jen H.
I always hated Chili's. Whenever my best friend wanted to go there I would go dragging my feet. Until I tried their Chicken Enchilada soup. My favorite is the lunch special (but I get it at dinner) for unlimited soup, salad and chips and salsa Yum! I signed up for their emails and they also send me coupons for a discount. My service here is usually pretty good. Often I feel like my wait staff goes above and beyond what I expect of them. They also always try to honor my coupons, even if it means bending the rules just a bit. I also get pick up service, although it seems that the pick up service never has as good as service as the sit down and this is more recent. In the past, I've gotten my unlimited combo to go (not unlimited in this case) and it has been the same that it is when I eat there (about $9). However, when I've ordered it that way recently, they've charged me everything individual and it's been closer to $11. I got pick up on Halloween and the woman who answered the phone and took my order wasn't very competent. I had to repeat my order 5 or 6 times, and she charged me the higher price, even though I specifically said I wanted the combo.
(4)Barry S.
Overpriced for food that is only good when drunk.
(2)Laurie P.
I like Chili's, always have, but it's been a long time since I've been to one. Had the grilled tilapia tacos on this visit, and though they looked amazing, the fish had a strong "fishy" taste which means that it wasn't the freshest fish. Disappointing. The tableside guacamole was really good, I was impressed. House margaritas were only $3.99, but they're not on the menu. Probably because they are pushing the expensive margaritas. You'll just have to ask. My son had baby back ribs, while tasty with the Dr Pepper sauce, they were skinny and not very meaty. It's Chili's. A chain restaurant, so.. It is what it is.
(4)Stephanie B.
My Aunt and I stopped at this Chili's after kayaking at Stoney. We got seated quickly and got our drink ordered as soon as we sat down. Super fast service. I ordered the burger bites with fries and my Aunt ordered grilled chicken sandwich with fries. We started off with queso and chips for an appetizer. While waiting for our food we played several rounds of trivia on the table side game console. Cost $.99. Super fun for a family to play. Keeps everyone off their phones and able to talk and communicate with each other. Other games are available. The queso was top notch. I'm not into spicy food and I was afraid the queso would be spicy. It was just cheese dip with ground beef. Excellent. Not too spicy at all. Could be a disappointment for a person who loves spicy foods. Our entrees came quickly after our appetizer. No disappointments. I was shocked at how many 'bites' there were. Basically a 9oz burger with four separate slider buns. Very filling. Comes with onion strings and fries. My aunt and I needed napkins, silverware and refills and we couldn't get any help. Basically we didn't have a waitress/waiter and someone new always bright us out food and drinks. Finally after 10 minutes we were able to get help and also got our bill and I asked for a box. Remember that game console I mentioned? You can also pay your bill, order dessert and drinks with it. Took us another 20 minutes to hunt someone down for a box. All the workers seemed too into their conversations to actually assist tables. Overall good food. Service was great for starters but was slow towards end of the night. Very clean though!
(3)Ron C.
2 for $20 deal brought us in, haven't been to a Chili's in over a year We were promptly seated at this very busy Chili's, and our server was a very sweet/enthusiastic gal. Jeannie . My bride ordered the Queso Expolision, a southwest style salad, served with a Quesadilla -quartered & a one of a kind salad dressing . I ordered the dry rub ribs + sauce & fries They were tender & very good, the cook forgot to baste them with sauce, BUT Jeannie saw it & corrected it on the spot. She was one of those servers, who makes the evening from the start.
(5)Sherry E.
Love love love Chilis.... We walk in the door and our usual waitress brings us our black berry ice tea... Amazing memory she has!! Eleisha is her name!!!!
(5)